Lumi is pretty easy to use, once you get going you'll get your head around it quickly. 

We recommend reading over our help guides. 

Get started here

Our User Experience team is your support crew, if and when you need them.  We offer a 7 day support service available for your team via the envelope top right.

We have a variety of help guides and tutorials, starting with this one How to Use Lumi or they can access all of our support resources via this button.