General

How do I contact the Lumi team?
You can contact the Lumi team by pressing the envelope in the top right corner of your screen Or email us at: support@lumi.media
Mon, 1 Jun, 2020 at 11:45 AM
Help! Something is broken/ something has gone missing, what should I do?
1. Don't panic : )  2. Make sure you're using Chrome as your internet Browser 3. Check your Wifi connection 4. Check the recycle bin i...
Mon, 1 Jun, 2020 at 11:45 AM
How can I request a feature or make a suggestion to improve Lumi?
Is Lumi missing something?  We are constantly refining and developing Lumi and we have lots of exciting updates on the way.  If you have any requests f...
Mon, 1 Jun, 2020 at 11:48 AM
How do I restore something I've deleted? How do I undo a delete?
To recover something deleted, go to recycle bin on the left of your screen, and find the card or media, press restore  and it will return to the project. ...
Mon, 1 Jun, 2020 at 11:49 AM
How do I book a Lumi Lesson / Training?
Lumi is pretty easy to use, once you get going you'll get your head around it quickly.  We recommend reading over our help guides.  Get started here ...
Mon, 1 Jun, 2020 at 11:51 AM